Frequently Asked Questions

How can I delete my account? To delete or disable your account go to your profile and deactivate it at the bottom of you profile page.

How can I change my password? To change your email address go to Settings and then Account Settings.

How can I change my email address? To change your email address go to Settings and then Account Settings.


How can I stop getting poked? You can turn off pokes by editing your profile privacy.  This is located by going to Settings and then Profile Privacy.


I'm not getting many views or messages, what can I do?

There several things that can result in this problem. 

  • Do you have a profile picture, which shows your face? If you don't have a profile picture you won't get many profile views. If your profile picture is of something other than yourself that'll also cut down on profile views.

  • Are you on here frequently? If you login once per day or once every few days you won't receive very many profile views or messages. Most members find new people from either "Feature Me" at the top of certain pages, or "Meet People". If you're not online you'll be harder to find in "Meet People". So stay active on the site!


  • Stay active on the site as mentioned above. This is very important for gaining profile views and messages.

  • Go into the chat rooms and chat. This generally results in a quick boost in profile views and friend requests.

  • Send members private messages. While you can include a message with friend requests, sending a private message is far better and will increase your chances of getting a reply. Mention something that caught your attention about the member or something they wrote on their profile.

  • Comment on members status updates. This is a great way of making new friends. You can view status updates by clicking "Activity Stream" from the left navigation menu. Use the "Filter" at the top to view everyone's updates.

Why does it show the wrong town for my zip code?

 If you're in the United States and the zip code you provided shows the wrong town this may happen for multiple reasons: 

1. More than one town shares the same zip code. 

2. You may have the wrong zip code entered. Edit your profile to verify. 

3. We may have the wrong town in our database. Please let us know by posting in the Help group forum.



How do I increase my level? 

You earn Points which increase your level by using features of the site. Below is a breakdown of how you can currently earn them:

The way to earn Points :

New forum post: 10 Points
Successful invitation: 100 Points
New friend: 10 Points
New image uploaded: 10 Points
New video uploaded: 10 Points
10 minutes online: 5 Points

My Rank Has gone down one level?

When you buy gifts using points. It affects your ranking and the more gifts you buy for your friends the less points you will have hence affecting you Ranking. Being active on the site will help reaccumilate the points lost/Rank. See post above on ways to earn points