Frequently Asked Questions
What is Zocialized?

Zocialized is a dating platform that redefines the matchmaking experience by curating personalized connections for discerning individuals seeking meaningful relationships. Our team of experts utilizes a sophisticated approach, combining advanced algorithms with a deep understanding of human compatibility to ensure every match is worth exploring. Experience the pinnacle of dating services, where exclusivity meets genuine connection, and let us help you find your perfect partner.

Is Zocialized Free?

To put it simply, we are all inclusive subscription based dating platform that promotes genuine relationships with verified members, weeds out the fakes, keeps the system efficient and helps everyone feel secure about who they seek their next exciting date and relationship with. Zocialized offers both free and premium membership options. Free users can enjoy basic features, while premium members gain access to exclusive perks. Members are required to purchase a subscription to unlock messaging and other unique premium benefits

Who Can Join?

Membership to Zocialized is exclusive to individuals from the following 20 countries:

  1. United States
  2. Germany
  3. United Kingdom
  4. Japan
  5. Canada
  6. France
  7. Italy
  8. Australia
  9. Switzerland
  10. Sweden
  11. Netherlands
  12. Norway
  13. Singapore
  14. Denmark
  15. Finland
  16. Ireland
  17. Austria
  18. Belgium
  19. Hong Kong
  20. United Arab Emirates

This selective approach allows us to foster a community of affluent individuals who are serious about dating and relationships.

How can members get verified?

Members can get verified using any of our three in-depth verification tools. We are proud to be the only dating platform that has such a powerful verification system for all our members to enjoy and take advantage of. With us, scammers, bots, catfish, and fakes are a thing of the past.

ID Verification    
 


The member can be verified with a clear photo of them holding their Valid ID or passport next to their face. For user privacy, this photo is not hosted on our servers and only reviewed by moderators.

Photo Verification
 


The member can be verified with a clear photo of them holding a piece of paper with the website name + their username on it by their face.

Video Verification
 


The member can be verified with a short 5 to 30 second video of them introducing themselves, waving hello, and saying "Message me on Zocialized dot net.
My Payment Won't Process, how do I pay?

First, make sure all credit card or debit card information such as card number, expiration date, CVV, and billing address are correct and try again. If this did not work, please wait 15 minutes and try your payment again. This removes any chance of your payment being blocked due to a security measure preventing accidental payments. If it still did not work, you may contact your bank and request they allow the next attempt to go through or try another credit/debit card. If after all this, you're still not successful, contact support and we'll process your credit/debit card payment for you using other payments methods.

What are the Subscription Options?

Zocialized offers recurring memberships that renew at different intervals. You may subscribe to a monthly, two month, or three month recurring membership. So for example, you subscribe to a three month membership right now, your debit/credit card will be charged today and exactly 3 months later every 3 months until/if you ever decide to cancel.

We do not recommend fans of the platform cancel their subscription as prices will rise in the future for new subscribers.

Can I subscribe discreetly?

Yes you can! You can pay for your subscription using Bitcoin or mail. Due to the extra work involved in processing these orders, we require subscriptions be equal to a minimum of 1 year or longer. Once your subscription expires, you will have to make a payment again to re-subscribe using your preferred payment method.

To pay with Bitcoin, simply select the option in the "Payment By" drop down menu and complete the payment when "One Year Membership" is checked. You'll notice that the subscription options have increased in price to equal the cost of a 1 year subscription. This can be updated even further to two and three years.

To pay by mail, please send the payment to the address below and include your account name exactly as you created it along with your preferred subscription package. Once we receive your payment, your account will be officially subscribed within 1 to 12 hours. If the amount required for your subscription package is not sent, your subscription will stay pending until the remainder is sent.

Note: Subscriptions by mail are not currently available, please check back at a later date.

How can I modify my subscription?

To subscribe, modify, upgrade, or cancel your subscription, please visit your Subscription control panel under your profile menu. Here you'll easily be able to pay for your preferred subscription package, re-subscribe, upgrade to Elite Generous Membership, and cancel your subscription entirely.

What are the benefits of being an Elite Member?

As an Elite member, you will receive many privileges including always being at the top of all Zocialized members lists and searches. Elite members have their profiles honored with the "Elite & Generous" label and are recommended to Members on their Dashboard every time they login or visit their account. Beyond this and other perks, being an elite member shows Zocialized members your are the real deal. 

If you did not initially add the Elite Generous Membership when subscribing to Zocialized, you can always upgrade your account to include it on your Subscription control panel page.

What features are available for members?

Features of Zocialized

  • Advanced Matching Algorithms: Our sophisticated algorithms analyze user preferences and behaviors to suggest compatible matches, ensuring that you connect with individuals who align with your lifestyle and values.

  • Privacy and Security: We prioritize your privacy. Zocialized employs state-of-the-art security measures to protect your personal information and ensure a safe dating environment.

  • Exclusive Events: Members have access to exclusive events and gatherings, providing opportunities to meet potential partners in luxurious settings.

  • Personalized Profiles: Create a profile that reflects your personality and interests. Our platform allows for detailed customization, helping you stand out in the community.

Can I pause my subscription?

No, at the moment there is no way to pause your subscription to Zocialized. If you must take a break, you can easily cancel your subscription by heading to your profile menu and clicking the Subscription link. On this page you can cancel, re-subscribe, and upgrade your subscription package at anytime. Please note disputing a charge because you forgot to cancel your subscription for the next month will have your identity banned from the platform permanently. Banks have a tough time dealing with disputes and we value our relationship with our bank so we will always fight and win 100% of all disputes.

What happens when my subscription expires?

Your account reverts back to its default state and you will not be able to view your conversations until you resubscribe. No data is ever lost unless you decide to close your account for good so rest easy knowing you can resubscribe at anytime using the account with an expired subscription and still retain all your data.

What is not allowed in my profile?

- No requests for sex or illegal activities
- No links, duplicate or copyrighted content
- No monetary amounts of any kind
- No commercial or promotional content
- Photos must be PG, no sexually explicit content
- Photos must not include children or minors

All members will be happy knowing that their profiles are 100% private. Whether logged in or not, no one but our members will be able to view your profile. If you have any account questions please let us know by contacting support.

Why Was I Suspended?

Your account may have been suspended due to suspicious activities. Being suspended means your profile still exists and its information and photos are saved but your account is completely disabled and hidden. Messages may still be sent to your account but cannot be accessed unless the suspension is reviewed and lifted by our support team. Reasons for suspension may include:

- Sexually explicit or vulgar language
- Sexually explicit content in your photos/bios
- Abusive conduct or abusive language
- Multiple reports by members about your profile
- Promoting/advertising a business

We have a zero tolerance policy for anything listed below so a second chance in the event you break any of the following terms is completely out the window.

- Using our platform to promote, solicit, or engage in prostitution
- Scamming individuals for money
- Soliciting passwords and other identifying info for unlawful purposes
- Creating a Zocialized profile under the age of 18
- Absolutely anything involving people under the age of 18
- You have disputed a payment that appears as Rafiki Social LLC on your credit card statement

We reserve the right to suspend accounts for any reason we deem appropriate.

Can I Send Virtual Gifts?

Yes, virtual gifts are a fun feature for generous and kind individuals wanting to make a another member's day with a cute online gift. The gift feature can be found inside your conversations and member profiles. You can send a gift anytime you come across a great profile or chat with a nice member on the platform.

Do you have an affiliate program?

Yes we do and you can easily get started by visiting the following link.

Zocialized Affiliate Program


No approval required, simply acquire your referral link, review its FAQs for earning and withdrawal details, and get started 🙂

What is your refund policy?

We have a strict no refund policy. We believe our platform is very clear and honest about what it offers so we will not entertain any refund requests. Recurring subscriptions can easily be canceled from your account at anytime and you will no longer be billed for any further payments. We don't recommend fans of the platform cancel their subscription as our prices may rise to new subscribers later on.

What is your privacy policy?

Your privacy is very important to us and our reputation as a trustworthy platform. Information and identity is not shared in anyway or with anyone and nobody but Zocialized members themselves can view their profiles. We have absolutely no interest in doing anything with your private information but keep it secure.

What is a Date Proposal?

On every profile and in every conversation with a member you will see an option that allows you to propose a date. Using this feature, you can truly impress members with exciting, luxurious, and creative first dates. When a member approves your proposal, you will receive a green proposal event which you can use to schedule the date or simply continue chatting and planning the date within your messages.

What are trips?

Trips allows members to post travel, date, and invite trips anywhere in the world. Using this feature you can make your dream vacation, perfect date, and perfect romantic encounter happen all by posting your very own trips or asking to join other trips. This makes communication and connecting with lots of members interested in the same adventures a breeze.

What is a Date Scheduler?

Subscribed members can use the Date Scheduler tool to remind other members of dates and trips planned together including small details such as the restaurant, location, and time. Think of it like a reminder note in your calendar. Both members will receive an event in their conversation and an email with the reminder details. This feature is of course only for convenience and not required in any way to use the proposal and trip features.

How do I search for members?

Members can be easily be browsed by clicking the search icon in your header and the "Search" option in your mobile menu. If you're viewing the site on a mobile device, you'll need to click the "Filter" button to customize your search filter however you see fit.

About updating my location?

If you'd like to meet someone when moving, traveling, or vacationing somewhere, it's recommended you update your location field within your profile editor to your current location. This is important if you'd like to connect with members closest to you no matter where you are or traveling to.

Can I change my account type?

No, it is impossible to change account types due to the fact both offer features and tools vastly different from one another. 

Why was my profile rejected?

- Inappropriate profile photo
- Profile photo did not include your face
- Profile photo included contact info
- It hinted at offering commercial services
- Inappropriate username or bio

Please correct the issues relevant to your profile and try again with a more appropriate profile.

My photos keep getting rejected?

- Contact info and social media are not allowed
- Profile photos without faces are not allowed
- Sexually explicit photos are not allowed
- Do not cover your face more than 50% of your face

How do I block users?

You can easily block a user within their profile or within your conversation by clicking the "Block" option under the gear icon and you will never hear from them or see them again. If enough users block or report an inappropriate user or spammer, we will quickly suspend their account to evaluate the situation. In the odd event the user creates another account and continues to bother others, we will do our best to take advanced measures to get rid of them.

How do I hide my profile?

To hide your profile, you will just need to navigate to your profile settings and toggle off the "Discoverable Profile" option and it will be as if your profile doesn't even currently exist anywhere except to the members you are currently messaging with.

How do I delete my account?

If you really have to, you can delete your account by entering your profile or account settings and scrolling to the password panel. Under it you will see the "Delete Account" button. Click this button and confirm your password to permanently delete your account. You'll have to create a new account and subscribe to your preferred membership all over again if you'd like to return to Zocialized once you decide to delete your account. If you'd like to simply hide your profile from all members and searches, please head to your settings and toggle off the "Discoverable Profile" option and it will be as if your profile doesn't even currently exist.

Note: By permanently deleting your account, you understand you will lose any unused time left on your subscription. Zocialized clearly states we do not provide refunds on any subscriptions packages.

Can I download videos?

No, You can't download Videos from Zocialized.

I've uploaded a video, and its status is "Conversion error". What does this mean?

It means that your video codec was not recognized by our system, therefore please convert the file into another format. Supported file types are wma, wmv, mpg3, mpg, mpeg, avi, mov, flv, mp4, 3gp, asf, m4v, mts, mkv, webm, f4v. Avi and wmv files would be the best choice.

I saw a video of me uploaded on Zocialized, how can it be removed?

Please contact us through our Contact us/Single point of contact by selecting the 'Report Violation of Our Rules' option and then the 'Copyright Infringement / DMCA Notice and Takedown' option. For more information, please refer to DMCA POLICY.

The video keeps buffering while I'm watching. What's wrong?

This may be due to your Internet connection speed or due to a server overload on our side. We are constantly working to keep our servers up to speed. If the problem persists, please contact us.

I've uploaded a video, when will it become active?

Your video needs to be converted, usually it takes approximately 30 minutes. The status of your video can be checked in your profile.

What rules do I have to follow when uploading content to Zocialized?

- Don't upload someone else's videos (duplicates). Duplicates do not make views and generate no revenue.

- Content involving underage persons, violence, blood and any content shot and/or shared without consent of the persons appearing in it is strictly forbidden.

- If you upload any illegal content, your account will be deleted completely. You need to own the rights for the content.

Is Zocialized available in my country?

We are continually expanding our services. Check our website for the latest list of supported countries.

My emails are showing up as spam?

Occasionally, some email providers may decide to mark your email notifications as spam. In the event your email notifications are being sent to your spam/junk folder, please add the sending email address to your contact list and mark the emails as "Not Spam" whenever you receive them. While adding our email address to your contact/white list will most likely do the trick, marking our emails as "not spam" will help avoid this from happening to you and other users in the future.

I forgot my password?

To reset your password, please head to our login page and click "Forgot Password". Enter the email attached to your account and submit the form. You will within 15 to 30 seconds receive an email notification to update your password. If you do not quickly see a password reset email, please check your spam/junk folder as occasionally, email providers may mark our emails as spam. You can help fight this by marking the email as "Not Spam" and adding our email address to your contact list.

How do I increase my chances of meeting someone?

Members that are having a hard time receiving messages should first inspect their profiles. A well rounded profile includes a welcoming 500+ character bio, at least 4-8 high quality photos, and lots of fun interests. Beyond that, you can take advantage of our match/swipe AI feature and wink feature to get tons more eyes on your profile. If you're not the shy type, simply messaging other users you're compatible with is the easiest way to start connecting.

Can I refer a friend?

Yes! If you enjoy the platform, please refer any local or international friends you think may be interested in joining Zocialized.

Can I write articles for the blog?

We encourage all members with an interest in writing fun and educational articles to consider writing articles with us on our popular blog. Topics include but are not limited to dating, settling down, relationship tips, travel, educational content, and anything entertaining for our engaged audience. All authors get full credit and a few links back to their profile on each published article.

Can I use Zocialized on my mobile device?

Absolutely! Zocialized is available on both desktop and mobile platforms, allowing you to connect with potential matches anytime, anywhere. 

Are there any success stories?

Yes! Many of our users have found their significant others through Zocialized, turning casual connections into lasting relationships. 

How does the matching algorithm work?

Our algorithm considers various factors like interests, location, and past interactions to suggest potential matches.

I'm getting an error, what should I do?

Please use our contact form to send a detailed description of the issue you're having. Include the make and model of the device you're using to access the site, the Internet browser, which operating system (Windows, Mac, linux, iPhone, Android, etc.), and maybe a screenshot of the issue. If we can replicate your issue, we'll make it a top priority to fix it asap.

Does Zocialized screen users?

At Zocialized we strive to provide users with the right tools to make informed decisions regarding who they seek dates and relationships with. We don't routinely perform background checks on anyone though we reserve the right to. Both parties should thoroughly screen each other before meeting and seize all communication with anyone they deem suspicious or attempts to engage in illegal activities. We want to build a trusted community for everyone. To help ensure your safety, we ask everyone of our members to report any misconduct, harassment, and suspicious or inappropriate activity.

My question isn't here?

Send us an email using our contact form or use our live chat feature and we'll answer all your questions in a timely manner.

A Zocialized Disclaimer

This platform provides successful individuals and beautiful men and women an elegant path to connecting for friendship, romance, dating, and relationships and nothing more. There is a zero tolerance policy for any member attempting to offer escort, prostitution, and even other legal services. Dates, dating, and relationships literally mean just that. Any user seeking prostitution or adult escort services from a member is using the wrong website and will surely be disappointed with their short time here, sorry!

What is a creators account on Zocialized?

A creators account is a special platform for content creators focusing on the dating niche. It allows users to share engaging content and connect with others in the dating community. 

Who can create a creators account?

 Anyone who is passionate about dating and has a unique perspective to share can create a creators account on Zocialized. This includes dating coaches, relationship bloggers, and social influencers. 

What type of content can I share?

Content creators are encouraged to share articles, videos, podcasts, and other media formats centered around dating tips, relationship advice, and personal experiences.

How can a creators account benefit me?

By having a creators account, you increase your visibility within the dating community, connect with like-minded individuals, and have the opportunity to monetize your content. 

Can I collaborate with other content creators?

Absolutely! Zocialized promotes collaboration among creators, allowing you to expand your reach and engage with diverse audiences. 

Is there a fee to create a creators account?

No, creating a creators account on Zocialized is completely free. Our aim is to empower content creators in the dating space.

What support does Zocialized offer to creators?

 We provide resources, tips, and best practices for content creation, as well as access to a community of fellow creators for networking and support. 

Can I customize my profile as a content creator?

Yes! You can personalize your profile to reflect your brand and style, making it easier for others to connect with you.

Are there any guidelines for content shared on my creators account?

 Yes, we have community guidelines that ensure the content shared is respectful, informative, and appropriate for all users.

How do I get noticed as a content creator?

Engaging with your audience, posting consistently, and collaborating with others are effective ways to gain visibility on Zocialized. 

What success stories can we find on Zocialized?

Many content creators have transformed their passion for dating into successful careers by utilizing their creators accounts on our platform.

How can I stay updated with Zocialized's features for creators?

By subscribing to our newsletter and following us on social media, you'll receive the latest updates and tips tailored for content creators. 

Is there a community where creators can ask questions?

Yes, Zocialized has a dedicated forum where creators can post FAQs, seek advice, and share their experiences.

Can I monetize my content on Zocialized?

Yes, once you build a following, you can explore various monetization options such as sponsorships, merchandise, and exclusive content. 

How do I get started with my creators account?

Simply visit our website, sign up for a creators account, and start sharing your dating insights with the world on Zocialized!